Spare part return service
We’re happy to accept returns for unneeded service parts, and even for incorrectly ordered wear parts. Just return the parts using the return voucher included with every delivery.
For all service parts, even refurbished ones, you receive a year's guarantee and free delivery of replacements.
For all high-value Service Parts TRUMPF grants high credits. Thanks to Xchange, the TRUMPF Spare Part credit system, you receive a credit if a Service Part has an early failure within the first 4 years after the purchase.
Please look out for the Xchange sticker on the cardboard box and on the shipping papers.
|Period after purchase||1st Year||2nd Year||3rd Year||4th Year|
|Xchange||Warranty||75 % Credit||50 % Credit||25 % Credit|